Privacy Policy

The CPA may collect and process the following data about you:

- Information provided when subscribing to our services (such as CPA e-newsletters), personalising the website with your preferences, participating in discussion boards or other social media functions, posting material or requesting further services.

- Information provided when responding to a survey and/or when you report a problem with the CPA’s website and social media. Please note that we may ask you to complete optional surveys for research purposes.

- Personal information shared through email correspondence, including the email in question and your email address. We may also collect information that is available from your browser/IP address.

- Details of transactions you carry out through the website and of the fulfilment of your orders and details of your access to our online resources or other materials.

- Details of your visits to the website including, but not limited to, traffic data, location data, weblogs and other Communications data, and the resources that you access.

- CVs or other information about yourself for specific purposes such as applying for vacancies or consultancy opportunities at the CPA Headquarters Secretariat. Unsuccessful candidates will have all application information and associated documents deleted immediately upon an appointment being made to the position in question.

We may collect information about your computer, including (where available) your IP address, global location, operating system and browser type, for system administration and to report aggregate information for monitoring and evaluation purposes. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Your data will only be used for the purposes indicated when you submit the data or as detailed under this privacy policy. In accordance with the CPA's legitimate interests, we may use personal information held about you in the following ways:

- to update, maintain and enhance the accuracy of our records;

- to compile information relating to your use of our website, social e-platforms and listed resources and make recommendations about services and other areas that may be of interest/relevance to you as a user;

- to ensure the content from the websites is presented in the most effective manner for you and your device;

- to carry out our obligations arising from any contracts entered into between you and us to provide you with the information, products and services that you request from us.

We may share your data with any member of the CPA membership. We will not transfer any of your data to any third parties without your free and informed consent or unless indicated in this privacy policy.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (‘EEA'). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of research, the processing of any payment details and the provision of support services. 

By submitting your personal data to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Any payment transactions will be encrypted using SSL technology. 

You have the right to ask us not to process your personal data for research purposes. We will inform you (before collecting your data) if we wish to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and request your consent to these activities. 

If you wish to change your mailing preferences or opt-out of specific marketing Communications sent from the CPA, you may notify us via our email privacy@cpahq.org. Alternatively you may contact us on +44 (0)207 799 1460. It may take up to 21 days for the changes to come into effect on our databases. Please note that this will not alter your current email subscription preferences.

This website may include links to third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You have a right of access to the data we hold about you, and to receive a copy of this data and all supplementary information.

If you would like to request a copy of your personal data under the Act or have any other related queries, please email privacy@cpahq.org or call us on +44 (0)207 799 1460. Please note that it may take up to 21 days to fulfil an access request. 

We will take reasonable steps to create an accurate record of any personal data you have submitted. However, we do not assume responsibility for confirming the ongoing accuracy of your personal data. You can update and rectify your personal data by emailing us at privacy@cpahq.org or by calling us on +44 (0)207 799 1460. Please note that it may take up to 21 days for the changes to come into effect.

You have a right to have the data we hold about you erased, though this right is not absolute and may not be actioned should the request for erasure be excessive or manifestly unfounded. All requests shall be dealt with on an individual basis and, where the decision to retain data is taken, such decisions shall be communicated in full to the individual, with the reasons for that decision being taken. Individuals shall also be advised of the potential avenues for challenging such a decision.  

If you would like to request erasure of your personal data , please email privacy@cpahq.org or call us on +44 (0)207 799 1460. Please note that it may take up to 21 days to fulfil an access request. 

The CPA websites use cookies to distinguish you from other users. This helps us to provide you with an optimum experience when you browse our website and also allows us to make improvements as and where necessary. 

The CPA Headquarters Secretariat directly communicates and shares with its membership, its flagship publication, The Parliamentarian. At its meeting of 21 August 2020, the CPA Executive Committee unanimously agreed that “The CPA Headquarters Secretariat undertake direct communications with Members to increase circulation of The Parliamentarian and raise awareness of CPA programmes and activities.”

Following this decision, the CPA Headquarters Secretariat has updated and developed a modern Customer Relations Management System to hold Members' contact details in a safe and secure way. The CPA holds such information in accordance with the UK Data Protection Act 2018 and all provisions contained therein.

CPA Members have the option to ‘opt out’ from having their information stored by the CPA Headquarters Secretariat and to be removed from any subscription or mailing list. Please contact the CPA Headquarters Secretariat directly at privacy@cpahq.org for further information.